staff is very friendly and accommodating. come regularly and they always have what I need.

My husband called prior to us driving 1.5 hours away to this pet store for a Green Cheek Conure. We were told they had young hand fed conures. Upon getting there, I was taken back by how ran down the store was. I wasn’t expecting the filthy floors, cages, and depressing living conditions of the animals. I was taken back to the birds by who I think was John. He kept pushing me to see different types they offered and to influence be to buy a certain bird that was discounted with a good deal. The room that housed the conures (and other variety of birds) is small with MANY birds shoved into small cages. John told me that they hand feed the babies as I was adamant I wanted a YOUNGER hand fed baby. (Which was told on the phone they had). He told me all the very young ones had been sold at Christmas but assured me that the ones in cages were still going around 6-7 months old.I picked out the bird I wanted already dismayed by their poor living conditions. He roughly clipped his wings, nails, and beak and then pelvic examined my bird which by experts opinions and vets is a huge no no. He pushed many items onto me when checking out, a cozy corner which had a price on it for $10 but rang me up for $15. A big bag of pure seeds which I didn’t ask for and did not know he was charging me for, and tried to sell me vitamins that these birds clearly do no receive. My Archie was taken to the vet and upon examination from an avian vet who has been doing this for many many years told me that there’s no way he is around 6-7 months. He has very scaly dark legs and adult plumage. I took him in because I wanted to make sure he was healthy though his feathers were in poor shape. He has been sneezing, had watery poo, amongst other things. The worst of it all was how scared he was to see the sun- he flinched and screamed when moving the curtain open in my window. I messaged through their website to ask for hatch dates and have been told “we don’t keep them because we have over 300 birds”. Almost every other store or breeder I talked to DOES keep records for their animals. I’m beyond frustrated that I was overcharged and paid so much for a sick bird. I love Archie already but am disgusted with how this shop operates and am submitting a complaint with the proper channels. Also adding that John the man who “helped” me was very unprofessional. Talking rudely about other customers to me after they left, political and religious views, and the biggest one of all how hot a woman was when his wife was in the next room helping a customer. I will never step foot in this shack again, I feel horrible for all the animals there. Very few I’m sure are actually loved on or taken care of. The others are kept in small cages filled with feces, other birds, etc.Trust these 1 star reviews because if I could I would give NO stars.

One of the coolest places I've been!! The site was bigger than expected. The site was made even better by the fact it wasn't a chain store. The animals were well taken care of healthy

Went here today to purchase a parakeet and I have to say these people are freakin awesome 👏🏻 so helpful and I mean wow I’ll always come back here It’s about 45 mins from my house but man worth every minuteSo informativeSet up my whole cage for meWalked me to my carAnd very affordableThanks again ! ❤️